Do you want to provide feedback on your product during the warranty period? You can use the product warranty form to send us your feedback at any time of the day or night and we will contact you as soon as possible. You can also call our customer service if you wish.
The warranty shall be valid for 24 months following the date of purchase of the product or the date of receiving it at the building site where the product is to be located, whichever is the later date.
For saunas in commercial or shared use the warranty is valid for 12 months.
In the case of private saunas in residential use, the use of a weekly programme function is prohibited.
During the delivery inspection did you find anything wrong with the sauna heater delivery or do you want to provide feedback on the performance of your sauna heater during the warranty period? Please let us know using the form below and we will contact you. You can also call our customer service if you wish.